Exploring Healthcare Quality via Patients Care Perspective

It is my predilection and gratitude to firstly start by admiring our legend and the icon that had brought about the enactment and advancement of the National Committee for Quality Assurance (NCQA). The life of Phyllis Torda was prototypical in any forms and shapes, and especially in regard to the numerous aspects of improving the national healthcare systems in terms of quality, cost-effectiveness and proficiency. We are all working and striving to learn and replicate the astounding practices of the life of Phyllis Torda in improving quality of care via healthcare policy and implementations, healthcare outcome research and development, and the notion of patient satisfactions and dissatisfaction of care. A potential research project is in line with the works of Phyllis Torda; improving quality of healthcare via patient satisfaction and dissatisfaction of care in community health centers. The purpose and objective of this potential study can be to understand the experiences of active patients as they relate to dissatisfaction and satisfaction in their own care, at the selected community health centers. Qualitative method appeared to be suitable for this study approach and of grounded in nature, using semi-structured interviews and many other secondary data sources. Additional implications and effect of policy change can lead to potential change in the way healthcare delivery is practice from the active patients’ perspectives, which may relate to the gaps and quality of care in US rural medical centers.